New Internet presence for Mailtraq

By David Rose on 27 August 2010

In addition to clearString and neatComponents, Enstar provide distribution and support services for Mailtraq, the affordable alternative to Microsoft Exchange Server for small to medium sized organizations and I am pleased to see that the new website for Mailtraq is going live at http://www.mailtraq.com http://bit.ly/dDuhh1

It is a big improvement on the previous web presence giving more visibility to the most desirable features in Mailtraq, and splitting out the background feature description and general Knowledgebase onto its own site at http://info.mailtraq.com http://bit.ly/9XdJfK

A great job done by everyone involved. Congratulations!

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New support system for clearString

By David Rose on 27 August 2010

It's great to see the new support system for clearString ready to come on stream. One of our recent targets has been to improve the user experience of our support services. The new system integrates license management, upgrade protection and support access into one handy on-line account so that all the information both the user and our support staff need to know is in one place.

Enstar was a early adopter of dispersed support, with our support staff working from their own homes. VoiP telephony, email and a heavy investment in Internet based technichal doumantation open for all have allowed us to keep standards high whilst keeping costs - and so prices - in check.

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